State Farm® Insurance Agent Jimi Woodruff

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Edward Dinaro

February 28, 2025

5 out of 5

"This insurance agency is excellent! Customer Service is a high priority. I have been working with Leah Dumas. She is very thorough and has excellent follow up. Or experience with the Jimmy Woodruff agency has been extremely positive!"

We responded:

"Thank you for your fantastic review, Ed! We’re delighted to hear that you had such a positive experience with our agency and Leah. We pride ourselves on providing exceptional customer service, and it’s wonderful to know that Leah's thoroughness and follow-up made a lasting impression. We truly appreciate your kind words and please stop in and say hi next time you are in the area. - Jimi"

Eric Manley

February 5, 2025

5 out of 5

"Very beautiful office and super nice staff!"

We responded:

"Hey Eric! Thank you for leaving us a 5-star review. I can't tell you how much it means to us. If you need anything in the future, please do not hesitate to reach out to us. - Jimi"

PJ O'Dacre

February 5, 2025

5 out of 5

"The crew here were a massive help in getting my insurance for auto and renter quickly. I'm very grateful for them!"

We responded:

"Hey PJ! Thank you so much for your fantastic 5-star review! We're delighted to hear that our agency was able to assist you in securing your auto and renters insurance quickly. Your gratitude means a lot to us, and we’re always here to help make the process as seamless as possible. If you need anything else in the future, please don’t hesitate to reach out. We truly appreciate your support! - Jimi"

Angelo Joaquin

February 5, 2025

5 out of 5

"Fanstastic service by this agency and staff members. I spoke with Charles and he was prompt, efficient, and thorough. Follow up was great with any questions we had regarding our home and auto policy. Saved our family of 7 hundreds of dollars Wish we joined this team sooner!"

We responded:

"Hey Angelo, Thank you so much for your fantastic review! We’re thrilled to hear about your positive experience with our agency and, in particular, with Charles. He truly is a valuable member of our team, and his promptness, efficiency, and thoroughness make a significant difference in our clients’ experiences. We’re so glad we could help you save hundreds of dollars on your home and auto policy. Your kind words motivate us to continue providing excellent service. We’re grateful to have you as part of our family and wish you all the best! - Jimi"

kara mariotti

January 21, 2025

5 out of 5

"I was with another insurance agency and switched to State Farm. I’m so glad I did because not too long after I totaled my truck. Leah was incredible to work with. As someone who never had to deal with that side of things, she was first and foremost concerned about my health and well being. Next she was extremely attentive, responding to my copious questions throughly and extremely kindly. She literally held my hand through the process and then when I got my new vehicle was quick to help me get a new policy. I will never leave State Farm and a large part of that is because of Leah!"

We responded:

"Hey Kara, Thank you for taking the time to leave us a review!! Your health and well-being are always our top priorities, and it's wonderful to know that Leah was able to help you throughout the process. We appreciate your trust in us and are delighted that you chose our agency for your insurance needs. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. We're here for you! - Jimi"

Sarah P

January 14, 2025

5 out of 5

"I’ve had such a great experience with Mr. Woodruff and his office for the past 5 years! They are kind, understanding, and have always gone above and beyond to help me understand everything and get the best service possible. I am so thankful for their kindness!"

We responded:

"Hey Sarah!! It was great speaking with you yesterday and thank you very much for your kind words. We have really enjoyed being your insurance agent over the past 5 years. If you need anything in the future, please do not hesitate to reach out. - Jimi"

Jackie Meisel

December 14, 2024

5 out of 5

"My family has been insured by State Farm (Jimi Woodruff's office) for over 15 years. The agents at Jimi's office have been consistently friendly, knowledgable, and helpful throughout this time. Whether it's a simple question on the phone or processing a claim you feel like they are on your side. Recently, we experienced vandalism to one of our cars. Shout out to Leah who stuck with me late in the afternoon to make sure all my questions were answered and next steps were in place. I highly recommend this office!"

We responded:

"Hi Jackie! Thank you so much for taking the time to leave us a review! I can't tell you how much we appreciate it. As a small business owner your feedback is critical to our success. We understand that you have many choices when it comes to insurance, and we are thankful that you have chosen us. I will share your feedback with the team today and make sure Leah is recognized for her outstanding service. Please don't hesitate to reach out if you need anything. - Jimi"

jasmine frey

November 26, 2024

5 out of 5

"Charlie was amazing! I truly appreciate him taking the time to explain everything in detail. His knowledge and efficiency were impressive, and he made the whole process smooth and easy. Thank you for such outstanding service!"

We responded:

"Hey Jasmine! Thank you for taking the time to leave such a fantastic review! We're delighted to hear that Charlie was able to provide you with detailed explanations and make the process easy for you. His knowledge and efficiency are truly assets to our team. We appreciate your kind words and look forward to serving you again in the future! - Jimi"

Claudia Pareja

November 14, 2024

5 out of 5

"I recently bought my first home, and despite all the excitement, the process itself was anything but fun. When it came time to find insurance, I came across this State Farm and I am SO glad I did. Leah was personable, attentive, and made the entire experience smooth and stress-free. Whenever an issue came up, Leah handled it immediately, ensuring everything stayed on track right up until the finish. She went above and beyond and her genuine enthusiasm for my new home renewed my excitement about the whole experience! 10000/10 recommend her."

We responded:

"Hi Claudia, Thank you so much for taking the time to share your experience! I am thrilled to hear that Leah was able to make your home insurance process smooth and stress-free. Her dedication to her clients is truly exceptional, and it’s wonderful to know that her support helped renew your excitement about your new home. We appreciate your kind words and your recommendation! If you need anything in the future, don’t hesitate to reach out. Congratulations on your new home! - Jimi"

Chloe Daugherty

October 11, 2024

5 out of 5

"I have always loved working with State Farm. I am in the process of purchasing a home. I turned to them for a quote. The agent I have been speaking with is Leah Dumas. She is fabulous! Leah has gone above and beyond to ensure that I have a quote that fits me best. Leah has been personable, relatable, and an overall delight to talk to. Personally, I value having an agent that has an outgoing, positive attitude. Leah is, ultimately, the reason that I decided to go with State Farm over another insurance agency."

We responded:

"Hey Chloe, it was great speaking with you yesterday. Thank you for your wonderful review of our office on Google! We're delighted to hear that Leah, has been fabulous to work with during your home purchasing process. We appreciate her dedication in providing you with a quote that perfectly fits your needs. I'll make sure to pass along your kind words to Leah. Thank you for choosing my agency, and we look forward to serving you in the future. - Jimi"

Ishan Shah

September 12, 2024

5 out of 5

"I worked with Leah from this office, and she was amazing. She was very helpful in answering all of my questions about insurance, and getting me set up with what I needed. The entire process was done at my pace, which was very helpful as I was juggling a few other tasks while we were working on a quote/coverage. I would definitely recommend working with Jimi and his team on insurance coverage in the future."

We responded:

"Ishan, thank you for your wonderful review! I'm glad to hear that Leah was able to assist you effectively and at your own pace. It's great that you found the process smooth and accommodating. We appreciate your recommendation and look forward to helping you with any future insurance needs. - Jimi Woodruff - State Farm Insurance Agent, Wilmington, NC"

Reagan Waugh

July 17, 2024

5 out of 5

"Excellent service. I was in a collision and was dreading the insurance process to get everything fixed. My agent, Rees, handled the claim process for me quickly and efficiently, and I was able to get my car to the body shop the same day! Such an easy process and Rees was very professional and caring. Thank you State Farm!"

We responded:

"Hi, Reagan! Thank you so much for letting us know that Rees was able to make the claim process quick and efficient for you. It's great to hear that you were able to get your car to the body shop the same day! We strive to provide professional and caring service, and it's fantastic to know that Rees delivered on that. If you need any further assistance, we're here for you. - Jimi Woodruff - State Farm Insurance Agent, Wilmington, NC"

Ronnie Whittington

February 28, 2025

5 out of 5

"From start to completion, this agency was great. Quotes for 2 houses. Policies and payments in my favor to save money. Been a home owner for 36 years and they were second to none. Thanks Leah."

We responded:

"Thanks so much for the awesome review, Ronnie! We're really glad to hear that you had a great experience with us. It's fantastic that we could help you save money on your policies. Leah and the team work hard to make sure our customers are happy, so your feedback means a lot. Thanks for choosing us, and we can't wait to help you again in the future! - Jimi"

Chris Scheurer

February 28, 2025

5 out of 5

"The staff at Jimi Woodruff's office always handle any of mine are my family's insurance needs with professionalism and speed. They are always so accommodating to resolve any questions we ask them."

We responded:

"Hey Chris! Thank you so much for your kind words! We truly appreciate your feedback and I am happy to hear that you and your family have had such positive experiences with our team. Our goal is always to provide professional and prompt service, and it’s wonderful to know that we’ve met your expectations. If you have any further questions or needs in the future, please don’t hesitate to reach out. We’re here to help! - Jimi"

Chris Lucas

February 5, 2025

5 out of 5

"We previously had a mess of disparit insurance policies for our rental properties. Leah got that all sorted out with a cohesive set of policies and an umbrella liability policy and save us money as well."

We responded:

"Hey Chris! Thank you so much for your wonderful 5-star review! I'm thrilled to hear that Leah was able to help you streamline your insurance policies and save you money. She is an invaluable member of our team, and her expertise and dedication truly make a difference for our clients. We're grateful for the opportunity to assist you. If you ever need further assistance, don't hesitate to reach out! - Jimi"

Cassie Monaco

January 29, 2025

5 out of 5

"I have had the best, most flawless experience with Leah. Having recently moved here from Montana, the transfer of our auto and Homeowners insurance was made to be an easy and cost-effective transition. Thank you!!"

We responded:

"Hey Cassie, thank you for leaving us a review. I can't tell you how much we appreciate it! I'm happy to hear that Leah helped make your transition from Montana to North Carolina a smooth one. Please do not hesitate to reach out to us if you need anything. We look forward to being your Good Neighbor! - Jimi"

Loretta Hines

January 17, 2025

5 out of 5

"Love the State Farm team at Jimi Woodruff’s office! Leah has been super helpful and helped get all my insurance needs taken care of quickly and efficiently."

We responded:

"Hey Loretta! Thank you for taking the time to leave us a google review! I can't tell you how much we appreciate it. It has been a while since we have seen you, please stop in and say hi the next time you are near the office. Take care and thank you again. - Jimi"

Diane Weyrauch

January 16, 2025

5 out of 5

"Leah was great! Gets things done, is personable and a great communicator."

We responded:

"Hey Diane, Thank you for leaving us a review. Leah is very passionate about helping others. I will make sure to recognize Leah and share your comments with our entire team. Thank you again,- Jimi "

George Pace

December 27, 2024

5 out of 5

"Leah is simply fabulous - knowledgeable, super friendly, responsive. Seriously cannot imagine any better. That’s why we have all our insurance with State Farm - competitive rates exist, but their service is in my opinion unrivaled."

We responded:

"Hey George! Thank you so much for your fantastic feedback! I am thrilled to hear that Leah has provided you with such exceptional service—she truly is fabulous! We strive to offer competitive rates along with top-notch customer service because you deserve the best. If you need anything in the future, don’t hesitate to reach out. We’re here to help! PS- Congrats on Macy, she is adorable! - Jimi"

Charles

December 11, 2024

5 out of 5

"One day I was in Jim Woodruff’s State Farm office talking to Charles about s speeding ticket I received. Just so not confuse anyone my name is Charles also. I said to him I am just going to pay the fine and be done with it. He advise not to do that and go to court see if they will let you take defensive driving course or volunteer in order to reduce the charge so my insurance company like not go up. Last week I came into the office to say I wanted to just pain the fine. Charles took me into his office and kindly took the time to show me exactly what hat would happen with my insurance costs if I did that. Well today as my day in traffic court and I did what Charles advise to do. I went to the D. A. and said to him. I am not disputing the charge but is ther anything I can do to reduce the charge so my insurance rate would not increase. D.A. surprisingly said he would adjust the miles over the limit to the acceptable limit so I would not get an insurance increase. I want to thank Charles for twice going out of his way to completely explain what could happen if I did what he suggested. Well today I did what he suggested and it worked out like he said it would. I just want to tell Mr. Woodruff he has one very excellent employee working for him. Charles did not have to do what he did but he is a kind and professional person. I want to thank him for you g out of his way to explain what could happen if I did what he suggested. Thank you Charles✌️"

We responded:

"Hey Charles, I am thrilled to hear that Charlie's advice worked in your benefit. He is VERY passionate about helping our customers save money. I will make sure to recognize his efforts and share your kind words with the whole team. We really appreciate you taking the time to leave this review. We have really enjoyed having you as a new customer and hope your transition from NY continues to go smoothly. - Jimi"

Tim Kellerman

October 25, 2024

5 out of 5

"The staff is really great and on the ball. I called this morning and they were all busy with other customers. I didn’t leave a message and Ellie called me back. Jimi himself answered my call on the weekend when I needed assistance, took care of my needs on the spot. Today, Ellie took care of me and was so kind and expedited my insurance need’s immediately. It blows my mind the awesome customer service. I have always had this level of service when I call. They are a blessing to me!! Thank you Ellie, Jimi Woodruff and staff. 😀🙏✝️"

We responded:

"Hey Tim, Thank you for the amazing 5-star review! We are delighted to hear that our team made a positive impression on you. We take great pride in our team and their dedication to providing exceptional service. Your kind words mean a lot to us and will be shared with our team members. - Jimi"

Daniel Grissom

October 10, 2024

5 out of 5

"I had the great pleasure of working with Leah Dumas! She helped get me set up for my life insurance policy. We all know how important that is for our loved ones. Thank you Leah and State Farm for always being so professional as well as making me feel as though I’m talking to a friend! Cheers!"

We responded:

"Daniel, thank you for sharing your experience! I'm glad Leah could assist you with setting up your life insurance policy. It's wonderful to know you felt both professionally supported and personally connected. If you have any further questions or need assistance in the future, our office is here to help. Cheers! - Jimi Woodruff - State Farm Insurance Agent, Wilmington, NC"

Katrina Brown

September 20, 2024

5 out of 5

"I purchased insurance with Jimi Woodruff - State Farm when I relocated to Wilmington, NC (3) years ago with rental and auto. I am now relocating to Charlotte and reached out to the office for help. When I tell you "Leah was and is fantastic" I mean just what I say! She was professional, extremely helpful and knowledgeable. The customer service she provided was outstanding! My rates are reasonable and I'm a happy customer!"

We responded:

"Hey Katrina, Thank you for your positive review! We're thrilled to hear that Leah provided you with exceptional customer service during your relocation to Charlotte. We appreciate your kind words about her professionalism, knowledge, and helpfulness. I'll be sure to pass along your compliments to Leah and the rest of the team. We're glad to have you as a happy customer and look forward to serving you in the future. - Jimi "

Mona Gong

July 28, 2024

5 out of 5

"The staff here at State Farm is top notch! Highly recommend Jimi and his team! Rees was extremely helpful in updating our policy!! She offered several different options for us to choose what worked for us. And FAST, she had us the information that we needed quickly!!"

We responded:

"Hey Mona! Thanks a ton for your awesome review! I'm really happy to know that Rees was able to help you update your policy quickly and provide you with different options. Our team always strives to offer the best service possible. If you need anything else, feel free to reach out anytime! Please tell Joe I said Hi!!- Jimi"

Janelle Browning

July 11, 2024

5 out of 5

"I got the pleasure of working with Leah Dumas. She was extremely helpful in getting my daughter set up with moving across the country! It made getting her moved there so much easier with Leah's help. She responds to emails and phone calls very quickly and always offers to help out with any other questions as well. She is also extremely knowledgeable! If you are looking for a good insurance company with knowledgeable agents. Leah Dumas with State Farm is the best!"

We responded:

"Thank you for sharing your experience, Janelle! I'm glad Leah was able to assist you and your daughter with the move. We appreciate your kind words about Leah's quick responses, helpfulness, and knowledge. If you ever need assistance in the future, feel free to reach out to our office. - Jimi "