State Farm® Insurance Agent Jimi Woodruff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tim Kellerman
October 25, 2024
"The staff is really great and on the ball. I called this morning and they were all busy with other customers. I didn’t leave a message and Ellie called me back. Jimi himself answered my call on the weekend when I needed assistance, took care of my needs on the spot. Today, Ellie took care of me and was so kind and expedited my insurance need’s immediately. It blows my mind the awesome customer service. I have always had this level of service when I call. They are a blessing to me!! Thank you Ellie, Jimi Woodruff and staff. 😀🙏✝️"
"Hey Tim, Thank you for the amazing 5-star review! We are delighted to hear that our team made a positive impression on you. We take great pride in our team and their dedication to providing exceptional service. Your kind words mean a lot to us and will be shared with our team members. - Jimi"
Chloe Daugherty
October 11, 2024
"I have always loved working with State Farm. I am in the process of purchasing a home. I turned to them for a quote. The agent I have been speaking with is Leah Dumas. She is fabulous! Leah has gone above and beyond to ensure that I have a quote that fits me best. Leah has been personable, relatable, and an overall delight to talk to. Personally, I value having an agent that has an outgoing, positive attitude. Leah is, ultimately, the reason that I decided to go with State Farm over another insurance agency."
"Hey Chloe, it was great speaking with you yesterday. Thank you for your wonderful review of our office on Google! We're delighted to hear that Leah, has been fabulous to work with during your home purchasing process. We appreciate her dedication in providing you with a quote that perfectly fits your needs. I'll make sure to pass along your kind words to Leah. Thank you for choosing my agency, and we look forward to serving you in the future. - Jimi"
Daniel Grissom
October 10, 2024
"I had the great pleasure of working with Leah Dumas! She helped get me set up for my life insurance policy. We all know how important that is for our loved ones. Thank you Leah and State Farm for always being so professional as well as making me feel as though I’m talking to a friend! Cheers!"
"Daniel, thank you for sharing your experience! I'm glad Leah could assist you with setting up your life insurance policy. It's wonderful to know you felt both professionally supported and personally connected. If you have any further questions or need assistance in the future, our office is here to help. Cheers! - Jimi Woodruff - State Farm Insurance Agent, Wilmington, NC"
Katrina Brown
September 20, 2024
"I purchased insurance with Jimi Woodruff - State Farm when I relocated to Wilmington, NC (3) years ago with rental and auto. I am now relocating to Charlotte and reached out to the office for help. When I tell you "Leah was and is fantastic" I mean just what I say! She was professional, extremely helpful and knowledgeable. The customer service she provided was outstanding! My rates are reasonable and I'm a happy customer!"
"Hey Katrina, Thank you for your positive review! We're thrilled to hear that Leah provided you with exceptional customer service during your relocation to Charlotte. We appreciate your kind words about her professionalism, knowledge, and helpfulness. I'll be sure to pass along your compliments to Leah and the rest of the team. We're glad to have you as a happy customer and look forward to serving you in the future. - Jimi "
Ishan Shah
September 12, 2024
"I worked with Leah from this office, and she was amazing. She was very helpful in answering all of my questions about insurance, and getting me set up with what I needed. The entire process was done at my pace, which was very helpful as I was juggling a few other tasks while we were working on a quote/coverage. I would definitely recommend working with Jimi and his team on insurance coverage in the future."
"Ishan, thank you for your wonderful review! I'm glad to hear that Leah was able to assist you effectively and at your own pace. It's great that you found the process smooth and accommodating. We appreciate your recommendation and look forward to helping you with any future insurance needs. - Jimi Woodruff - State Farm Insurance Agent, Wilmington, NC"
Nancy Falleur
August 9, 2024
"Reached out to get assistance and Rees was AMAZING! Courteous and so helpful. Customer service was above and beyond. Would definitely recommend this agency for all your insurance needs 🥰"
"Hey Nancy, Thanks so much for your awesome review! I'm really glad Rees could assist you so well. Our team always aims to provide top-notch customer service, and it's great to know you had such a positive experience. If you need anything else, we're here for you! - Jimi"
Mona Gong
July 28, 2024
"The staff here at State Farm is top notch! Highly recommend Jimi and his team! Rees was extremely helpful in updating our policy!! She offered several different options for us to choose what worked for us. And FAST, she had us the information that we needed quickly!!"
"Hey Mona! Thanks a ton for your awesome review! I'm really happy to know that Rees was able to help you update your policy quickly and provide you with different options. Our team always strives to offer the best service possible. If you need anything else, feel free to reach out anytime! Please tell Joe I said Hi!!- Jimi"
Reagan Waugh
July 17, 2024
"Excellent service. I was in a collision and was dreading the insurance process to get everything fixed. My agent, Rees, handled the claim process for me quickly and efficiently, and I was able to get my car to the body shop the same day! Such an easy process and Rees was very professional and caring. Thank you State Farm!"
"Hi, Reagan! Thank you so much for letting us know that Rees was able to make the claim process quick and efficient for you. It's great to hear that you were able to get your car to the body shop the same day! We strive to provide professional and caring service, and it's fantastic to know that Rees delivered on that. If you need any further assistance, we're here for you. - Jimi Woodruff - State Farm Insurance Agent, Wilmington, NC"
Janelle Browning
July 11, 2024
"I got the pleasure of working with Leah Dumas. She was extremely helpful in getting my daughter set up with moving across the country! It made getting her moved there so much easier with Leah's help. She responds to emails and phone calls very quickly and always offers to help out with any other questions as well. She is also extremely knowledgeable! If you are looking for a good insurance company with knowledgeable agents. Leah Dumas with State Farm is the best!"
"Thank you for sharing your experience, Janelle! I'm glad Leah was able to assist you and your daughter with the move. We appreciate your kind words about Leah's quick responses, helpfulness, and knowledge. If you ever need assistance in the future, feel free to reach out to our office. - Jimi "
Melanie Chambers
July 11, 2024
"Leah has made my move from MD to NC a seamless transition! She has been extremely responsive and helpful every step of the way! I cannot express enough how great she's been to work with and I highly recommend her and the Jimi Woodruff State Farm agency!"
"Hey Melanie! Thank you very much for taking the time to leave us a 5 star review. It means so much to us. I will share your feedback with Leah and the rest of the team. We love getting feedback from our customers. Please don't hesitate to stop by and say hi or reach out if you need anything. - Jimi"
Austin Turbitt
June 28, 2024
"Rees Waugh was so kind and helpful! I wish I could give 6 stars! Highly recommend using her services."
"Thank you, Austin! I'm ecstatic to hear that Rees provided such exceptional service. We're pleased you had a great experience and appreciate your recommendation. If you ever need assistance in the future, our office is here for you! - Jimi Woodruff - State Farm Insurance Agent, Wilmington, NC"
Justin Hackeling
June 28, 2024
"Leah has been extremely helpful and responsive to all of my questions. Leah always shows me multiple options for different insurance policies that help best suit my needs."
"Hey Justin, Thank you very much for taking the time to leave such a positive review about Leah! We greatly appreciate your kind words and are thrilled to hear about your experience with her. Leah is indeed a highly knowledgeable and dedicated member of our team, and we are glad she was able to assist you with all your questions and concerns. Providing multiple options for insurance policies that best suit your needs is always our top priority, and we are delighted to know that Leah was able to deliver on that front. We are grateful for your trust in our services, and we will make sure to pass on your compliments to Leah. If you have any further questions or require any additional assistance, please don't hesitate to reach out. We are always here to help! - Jimi "
Kelsie Hall
June 28, 2024
"Rees Waugh has put me at ease when it comes to everything insurance related! Knowledgeable, personable, and extremely caring towards her clients. I’d recommend her to anyone!!"
"Thank you so much for taking the time to leave such a wonderful review about your experience with Rees! We greatly appreciate your kind words and are thrilled to hear that she has been able to put you at ease when it comes to everything insurance-related. Rees is indeed a knowledgeable professional who takes pride in providing exceptional service to her clients. Her personable approach and genuine care for her clients' needs truly sets her apart. We are delighted to hear that you would recommend her to anyone in need of insurance assistance. We will be sure to pass along your feedback to Rees, as we know she will be grateful to hear about the positive impact she has had on your insurance journey. Should you have any further questions or require additional assistance, please do not hesitate to reach out. - Jimi"
Van Shelton
June 28, 2024
"Rees was a great help for me and my family!"
"Hey Van, thank you so much for taking the time to leave us a review! We're happy to hear that Rees was able to assist you and your family. We pride ourselves on providing top-notch customer service and it's always rewarding to know that our efforts are appreciated. We'll be sure to pass along your kind words to Rees. If you ever need any further assistance, don't hesitate to reach out. We're here to help! - Jimi"
Curtis Murphy
June 25, 2024
"I called to pay my home insurance premium and spoke to Rees and I was amazed by how nice and helpful she was. She also has a very soothing voice if I was having a bad day I wasn't after I spoke to her."
"Curtis, I'm pleased to hear that Rees provided you with exceptional service when you called to pay your home insurance premium. We're grateful for your positive feedback about her helpfulness and soothing voice. If you ever need assistance in the future, feel free to reach out to our office. Thank you! - Jimi Woodruff - State Farm Insurance Agent, Wilmington, NC"
Bootney
June 20, 2024
"The Jimi Woodruff - State Farm Insurance agency is by far the best! I was with a different local insurance agent and left because of very poor communication and no follow up. I switched to Jimi Woodruff and have experienced above and beyond customer service and communication. My main interaction has been with Leah D. and my goodness, she is amazing! Leah is excellent with regard to insurance knowledge, follow up, and even concern for myself. If you ask or need something, I can guarantee Leah D. will do her best to get it done and ease any stress you might be under. Oh, and they didn't even ask me to leave a review when lately everyone is asking for a positive review...they really seem happy when you're happy! If you're looking for insurance, you will not find a better agency!"
"Thank you so much for taking the time to share your wonderful experience with our agency! We are thrilled to hear that Leah provided you with exceptional customer service and communication. We strive to go above and beyond for our clients, and it is truly rewarding to know that we have succeeded in doing so for you. We appreciate your kind words about Leah's insurance knowledge, follow up, and genuine concern for your well-being. Rest assured, I will pass along your compliments to Leah and acknowledge her outstanding efforts. Your positive feedback motivates us to continue providing the best service possible. I hope the repairs to the Tesla are quick and painless. Thank you for choosing Jimi Woodruff State Farm Insurance as your insurance agency. We greatly value your recommendation, and we look forward to serving you for many years to come. If you ever need assistance or have any questions, please do not hesitate to reach out. - Jimi "
Brian Rafferty
May 17, 2024
"Great service. Wonderfully staff always helpfull even when things are stressful."
"Brian, we're pleased to hear you had a great experience with our wonderful staff! We're grateful for your kind words and glad we could assist you during stressful times. If you ever need further help, our office is here for you! - Jimi Woodruff - State Farm Insurance Agent, Wilmington, NC"
Canty Marshall
May 2, 2024
"Leah was responsive, professional, and a pleasure to work with! I felt like I was in good hands every step of the way, and I have full confidence in the insurance policy I purchased. She made the experience pleasant, quick, and easy to understand my policy. Thanks Leah!"
"Hi Canty, Thank you for taking the time to share your experience with Leah and our insurance services. We greatly appreciate your feedback. We are thrilled to hear that Leah provided you with outstanding service. She takes pride in being responsive, professional, and ensuring that her clients feel supported throughout the process. Your confidence in the insurance policy you purchased is a testament to her dedication and expertise. We understand that insurance can sometimes be complex, but Leah's commitment to making the experience pleasant, quick, and easy to understand is what sets her apart. We are glad that she was able to guide you through the policy details, ensuring that you have a comprehensive understanding of your coverage. Once again, we sincerely appreciate your kind words and your trust in our services. Please do not hesitate to reach out if you have any further questions or need assistance in the future. We are here to help! - Jimi"
Nate Presgraves
April 30, 2024
"Rees is amazing and always super helpful! I recommend her to anyone new to the Wilmington area!"
"Hey Nate! Thanks for taking the time to leave us a 5 star review! It really means a lot to us. Rees definitely goes above and beyond to make sure that our customers are properly protected. Please don't hesitate to stop by the office and say hi. - Jimi"
Karen Belfer
April 24, 2024
"Amanda was great helping me transfer my policies from another insurance company. She was quick with her responses and explained any questions I had. I would recommend State Farm to others."
"Hey Karen, thank you so much for leaving us a 5 star review. Amanda is truly passionate about assisting all our customers and I am happy to hear that she provided you with excellent customer service when switching your policies. Please do not hesitate to stop in the office and say hi. We would love to meet you face to face. - Jimi"
Sophia King
January 29, 2024
"Exceptional company, exceptional staff... From start to finish combining my husband's insurance with mine and switching providers was a breeze. Not only was it an easy transition, but the associate who assisted me, Leah, was easy to communicate with, quick with responses, and able to answer all of my questions. She went above and beyond. I couldn't be happier than to be working with State Farm from now on! :)"
"Sophia, thank you for sharing your experience with us! We're thrilled to know that Leah provided you with such efficient and professional service. At our agency, providing excellent service is our priority, and we're delighted that she exceeded your expectations. Your recommendation means a lot to us, and we're here to assist you further with any insurance needs. - Jimi"
MissTea Flowers
January 22, 2024
"I just moved to the area and Leah helped me make the switch. She was very helpful, friendly, and she made the switch super easy. Thank you!"
"Hey Marisa, thank you so much for the review. I'm glad to hear that Leah was able to make your transition go smoothly. We look forward to assisting you with any insurance needs you may have in the future. Please do not hesitate to reach out to us if you need anything. - Jimi"
AliciaMarie Martinez
January 20, 2024
"I’ve been with Jimi Woodruff StateFarm since 2017 and they have been so awesome. Whenever I have an issue, questions or simply want to do an update—they are very swift in their responses. They even have texting as an option which is very convenient for myself who is a working mom. Rees especially has been very helpful during my home buying process. She made insuring my very first home hassle free and even gave me some tips! I will not be leaving them anytime soon. They are just great!"
"Thank you, AliciaMarie, for the amazing review! Our team works hard to provide a great insurance experience in Wilmington and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship! - Jimi"
Kemp Leonard
December 11, 2023
"Very knowledgeable about their products and super responsive to my questions. Leah made the process simple and handled all the implementation details so I didn't have to."
"Hi Kemp, Thank you so much for taking the time to leave us a Google review. I am happy to hear that Leah made the process simple. Our team takes a ton of pride in providing the very best customer service to all of our customers. We look forward to assisting in the future with any insurance needs that you may have. Please do not hesitate to reach out if you need anything! - Jimi"
cameron mcsorley
December 4, 2023
"Charlie Harte is without the best agent I have ever worked with. He is responsive, polite and caring. If I could leave 10-stars, I would."
"Hey Cameron, Thank you for taking the time to leave us a review! I love hearing about our team upholding our promise of being "Good Neighbors" towards our customers. Charlie is very passionate about helping our customers and making sure they have the correct amount of coverage. Thank you again for the review, it means a lot to us. - Jimi"