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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vegan Woman

January 12, 2026

5  out of  5
rating by Vegan Woman
"Such a wonderful and helpful agents I tend to be a overthink and they do not mind breaking it down in plain language so I can understand everything so I truly appreciate the way the agents communicate and are willing to explain over and over again if necessary what a wonderful place I always tell my friends and family that live in the area to use this office"
We responded:
"Thank you so much for your kind words! We're really glad to hear that our team was able to break things down clearly and patiently for you—that’s exactly how we want everyone to feel when they visit us. It means a lot to know you trust us enough to recommend us to your friends and family. We truly appreciate your support and look forward to helping you again whenever you need us! - Jimi"
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april russell

January 2, 2026

5  out of  5
rating by april russell
"Leah was super helpful and I’m so thankful she was there to walk me through everything as an out of state driver !"
We responded:
"Hi April! First of all, welcome to NC and secondly, thank you for leaving us a review. I love hearing that Leah helped make your transition a smooth one. We are here to help, whenever you need us. Please don't hesitate to call or stop by. - Jimi"
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Kelly Jordan

January 1, 2026

5  out of  5
rating by Kelly Jordan
"Leah, at State Farm was by far one of the nicest people I have spoken with when it comes to insurance needs. She is professional, kind, responsive and willing to answer any questions I may have."
We responded:
"Hey Kelly! Wow, thank you for the great review! Leah is very passionate about being an advocate for her customer's insurance needs and making sure they have the very best coverage for the best price. We really appreciate the amazing review, and I will share your comments with the rest of the team. - Jimi"
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madi kita

December 31, 2025

5  out of  5
rating by madi kita
"Peyton was great to work with and very efficient!! I highly recommend her!!"
We responded:
"Hey Madi! Thank you so much for the awesome review! Peyton is very committed to making sure all her customers receive the best customer service. If you need anything, please don't hesitate to reach out. - Jimi"
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Heather Kraft

December 30, 2025

5  out of  5
rating by Heather Kraft
"Love state farm, they are so easy to work with especially Leah!"
We responded:
"Hey Heather, thank you for leaving us a review, we really appreciate it! I love hearing that we are easy to work with. Insurance can be overwhelming and simplifying it is why we are here. Leah is a great asset to our team, and I will share your comments with her. Please don't hesitate to reach out if you need anything. - Jimi "
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Carl & Angela Murphy

December 30, 2025

5  out of  5
rating by Carl & Angela Murphy
"I have worked with Jimi, Charlie and Leah in this office and they are top notch. Any issue or concern I have has been dealt with quickly and professionally."
We responded:
"Thank you so much for your thoughtful review! We’re glad to hear our team has been able to address your concerns quickly and professionally. It means a lot to us to know you feel supported, and we’re always here whenever you need assistance. Looking forward to continuing to work with you! - Jimi"
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G Rivers

December 24, 2025

5  out of  5
rating by G Rivers
"Staff has always been kind and patient with me! Always helping to solve problems and so carefully explaining the issues and solutions. Thanks Leah!!"
We responded:
"Hey Gerlain, thank you for taking the time to leave us a review. We really appreciate your kind words. It's great customers like you that make our job so rewarding. Please do not hesitate to reach out to us if you need anything. - Jimi"
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Chad Muncy

December 22, 2025

5  out of  5
rating by Chad Muncy
"Leah is always very helpful and gets things done in a timely fashion, best insurance agent I’ve ever had!!"
We responded:
"Hey Chad! Thank you for taking the time to leave us a review. We really appreciate your feedback, and I'll make sure to share it with the team. If you need anything, please do not hesitate to reach out to us. - Jimi"
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John Wilson

December 18, 2025

5  out of  5
rating by John Wilson
"Leah has always been phenomenal to work with. You can tell that she cares about her clients and strives to do what’s best for them. Highly recommend!"
We responded:
"Hey John, Thank you for your wonderful feedback! I'm glad to hear that Leah has made such a positive impact and that her dedication to clients shines through. Your recommendation means a great deal to us! If you need anything, please don't hesitate to call. - Jimi"
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Paige Barnes

December 18, 2025

5  out of  5
rating by Paige Barnes
"Everyone I've talked to is super sweet from Charlie to elle and now Leah. They explained everything perfectly and made it make sense to me. I'd definitely be lost without Leah helped me find the vin number when I didn't know where to look."
We responded:
"Hey Paige, Thank you so much for your thoughtful review! I'm really glad to hear that Charlie, Ellie, and Leah were able to help. It means a lot to us that our team could support you and make things easier to understand. We truly appreciate your kind words and are always here to help whenever you need us! - Jimi"
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stephanie harding

December 15, 2025

5  out of  5
rating by stephanie harding
"This was a very excellent experience they just told what they needed and now I have insurance with no problems. I would recommend this agent. They were awesome"
We responded:
"Hi Stephanie, Thank you so much for your wonderful feedback! I’m really glad we could make the process simple and stress-free for you. It means a lot to hear that you had such a positive experience, and I truly appreciate your recommendation. If you ever need anything else or have questions about your insurance, don’t hesitate to reach out—We are here to help! - Jimi"
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j. drake

December 11, 2025

5  out of  5
rating by j. drake
"Ever since I switched over to Jimi Woodruff-State Farm, I couldn't be more happier! I have all of my insurance coverages with them and they've been helpful every step of the way. From the moment you enter the office, or call over the phone, everyone is so pleasant and attentive. Leah has especially been super helpful to me as I've navigated changes and with any questions I've had along the way. Best insurance company experience that I've had!!"
We responded:
"Thank you for your fantastic review! We’re so happy to hear that you’re enjoying your experience with my agency. Leah and the whole team truly appreciate your kind words and are glad to have been able to assist you through every step. It’s our goal to make insurance simple and stress-free, and your feedback lets us know we’re on the right track. We look forward to continuing to provide you with excellent service! - Jimi"
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Paul Qualle

December 5, 2025

5  out of  5
rating by Paul Qualle
"I have been very happy moving my auto and home coverage to the Woodruff agency. Their responsiveness and willingness to help has been exceptional. Leah has been most helpful in working with my home owners coverages to help it fit our needs and budget."
We responded:
"Hi Paul, Thank you so much for your kind words and for trusting my Agency with your auto and home coverage! We're thrilled to hear that Leah was able to provide you with exceptional support and tailor your homeowners coverage to fit your needs and budget. It means a lot to us to know that our responsiveness and dedication have made a positive difference for you. Please don’t hesitate to reach out if you ever need anything — we’re always here to help! - Jimi"
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Kristie Crites

December 3, 2025

5  out of  5
rating by Kristie Crites
"Always a pleasure to work with and the office staff and agents are very quick to respond to my inquiries and get what I need taken care of."
We responded:
"Hey Kristie! Thank you so much for your kind words! We're thrilled to hear that our team has been quick and helpful in addressing your needs. It’s always a pleasure working with you, and we look forward to continuing to support you in the future! - Jimi"
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Khristina

November 26, 2025

5  out of  5
rating by Khristina
"I highly recommend this office! I worked with Leah, and she was absolutely amazing and answered all my questions! Switching insurances for the first time in 10 years and she made it so easy!"
We responded:
"Hey Khristina, Thank you so much for your kind words! We're thrilled to hear that Leah was able to make your insurance switch smooth and easy—she truly cares about making the process as stress-free as possible. It means a lot to us that you felt supported every step of the way. We’re here anytime you need us! - Jimi"
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Lisa Dallman

November 26, 2025

5  out of  5
rating by Lisa Dallman
"Always very professional and timely with their responses. Leah is great to work with. She follows through and lets you know what is going on at all times which I appreciate."
We responded:
"Hi Lisa! Thank you for your kind words and for taking the time to share your experience! We're so glad to hear that Leah’s communication and dedication have made a difference. Providing professional and timely service is our priority, and your feedback means a lot to us. We look forward to continuing to support you! - Jimi"
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J Po

November 15, 2025

5  out of  5
rating by J Po
"Long time SF customers. We relocated to the Wilmington area this summer and randomly reached out to a State Farm agent in the area. We could not be more pleased. Leah has answered every question. She set up all of our new policies as needed and has always taken the time with me as a new customer. Highly recommend!!! Thanks Leah"
We responded:
"Thank you so much for your wonderful review! We’re truly honored to have longtime State Farm customers like you choose us here in Wilmington. Leah is thrilled to hear your kind words—she takes great pride in making sure every question is answered and every policy is perfectly tailored to your needs. It means a lot to us that you feel supported and valued as a new customer. We’re grateful for your trust and recommendation, and we look forward to continuing to serve you and your family for many years to come! Thanks again! - Jimi"
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Torrie Zink

November 13, 2025

5  out of  5
rating by Torrie Zink
"I'm new to Wilmington with several rental properties. Peyton was so essential in making me feel comfortable getting them insured properly! I had some questions so I stopped in the office yesterday, and Peyton and her colleagues were all very knowledgeable and wonderful to work with. I highly recommend THIS State Farm group, and especially Peyton!"
We responded:
"Hi Torrie, It was great meeting you! Thank you so much for your kind words and for taking the time to share your experience! I'm thrilled to hear that Peyton made you feel comfortable and confident in getting your rental properties properly insured. Peyton is very passionate about helping others. It's wonderful to know that her knowledge and service stood out during your visit. We truly appreciate your recommendation and look forward to continuing to support you with all your insurance needs here in Wilmington! - Jimi"
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Anny

November 7, 2025

5  out of  5
rating by Anny
"I really enjoyed working with Charlie! He was patient and professional, taking the time to clearly explain every detail so that I could make an informed decision. He never rushed me and always responded to all my questions. I really appreciated his candor and how simple he made the entire process. If you want someone who is both knowledgeable and caring, I highly recommend Charlie!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Charlie provided you with patient, professional, and clear guidance throughout the process. It's wonderful to know he made everything simple and took the time to address all your questions. We appreciate your recommendation and are grateful you chose to work with us! Please don't hesitate to reach out to us if you need anything in the future. - Jimi"
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Jim Blair

November 4, 2025

5  out of  5
rating by Jim Blair
"Worked with Leah to update a renters policy. She was quick, proactive, offered options, and knew her stuff. She made it easy to get the changes done."
We responded:
"Hey Jim! Thank you for your wonderful feedback! I'm glad Leah was able to assist you promptly and provide clear options to update your renter’s policy. It’s great to hear she made the process smooth and hassle-free. We appreciate your trust and look forward to supporting you with any future insurance needs! - Jimi"
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T U J H

October 31, 2025

5  out of  5
rating by T U J H
"We have only wonderful things to say about Jimi Woodruff Branch of StateFarm! Truly a Blessing when you are looking for a trust worthy location we have been @ this specific branch for 4 years now after relocating here to the east coast, we have been part of StateFarm family for almost 25 years! These GuyZz have been truly amazing people to work with and to have in your back pocket!! My Husband just recently switched coverage from one car to the next on the phone while at the DMV got it all squared away in a matter of Minutes! All thanks due to a Lady on the other line named Leah!! Thank you So Much for being a great part of a long day! We really do appreciate this whole team working together to help us get through all of the things that life can throw your way!"
We responded:
"Thank you so much for your heartfelt and glowing review! We’re truly honored to have you as part of our State Farm family for so many years and especially grateful that you chose my agency after your move to the East Coast. Leah and the entire team are thrilled to hear that we could make a long day easier for you and your husband. Providing trustworthy, efficient, and caring service is what we strive for every day. We look forward to continuing to support you through all of life’s twists and turns. Thanks again for your kind words and loyalty! - Jimi"
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Sarah Smith

October 30, 2025

5  out of  5
rating by Sarah Smith
"I cannot give enough positive praise to this agency for their excellent service! This office is very quick for response time, friendly, and efficient. I worked with Leah throughout the process of ensuring coverage was up to date for my parents and greatly appreciate how informative and patient Leah was with my questions and concerns. I highly recommend their office and services!"
We responded:
"Hey Sarah, Sorry for the late response our account had us locked out. Welcome to NC and we are looking forward to being here whenever you need us!"
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Jay Bader

October 10, 2025

5  out of  5
rating by Jay Bader
"Jimi and his staff (Leah) are very helpful and easy to deal with. Personable thoughtful interactions tailored to my needs 😊"
We responded:
"Hey Jay, thank you so much for leaving us a 5 star review! We appreciate your trust in allowing us to handle your insurance needs. If you have questions or need assistance, please do not hesitate to reach out to us- That's what we are here for! Thank you again. - Jimi"
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David neely

October 2, 2025

5  out of  5
rating by David neely
"Leah was fast to answer all l my questions and patient when I did not get right back with her. Thanks State Farm!"
We responded:
"Hey David, I can't thank you enough for your continued support over the years. It has been great seeing you and your family grow. Thank you for taking the time to leave us a review. Stop in and say hi next time you are near the office. - Jimi"
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DeLana Adkins

September 26, 2025

5  out of  5
rating by DeLana Adkins
"Jimi Woodruff and his team are top notch! Hands down the smoothest transactions with every call or text and they are always so happy to be able to help their clients. Can not imagine being with anyone else."
We responded:
"Thank you DeLana for the kind words. We really appreciate you and your family! We look forward to working with you for a very long time."