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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Norman Clemmons

September 14, 2023

5  out of  5 rating by Norman Clemmons
"Amanda was helpful, friendly and made things very easy for me to get insurance on my 2020 ford f150. Highly recommend Jimi and his team! 👍"

Suau's Adventures

September 13, 2023

5  out of  5 rating by Suau's Adventures
"I had just recently moved down to North Carolina. I needed a basic quote for car insurance. I stopped by and Charlie quickly took me in and all I had to do was sit back, relax and he basically took care of everything for me. He was even able to get me a great rate on my renters insurance for my apartment which allowed me to get an extra $10,000 in personal coverage for the same rate I was paying already. I highly recommend stopping in if you’re looking for any insurance needs."

Cary Benjamin

September 11, 2023

5  out of  5 rating by Cary Benjamin
"The team at Jimi Woodruff once again made my life easy as I transition nto a new place and a new start. I have been with them now since moving back from TX in 2017 and will always give them my business if possible. Amazing team and highly recommended using for all of the home and auto if you can."


August 31, 2023

5  out of  5 rating by SKATEBOARDING EAGLE
"Charlie’s good like he’s real good and he’s great at multitasking. Like no time is being wasted at all plus he has Fruit-Snacks and water for you while you wait."

JoAnn Daley

August 31, 2023

5  out of  5 rating by JoAnn Daley
"We have several policies with State Farm and Jimi Woodruff. No matter who takes your call in their office, they are helpful and knowledgeable-or take the time to get the answers. The follow up is always prompt! We enjoy doing business with them!"

Shawn Whelan

August 30, 2023

5  out of  5 rating by Shawn Whelan
"We had an issue with our home owner’s policy and Leah took care of it incredibly fast! She was very professional and helpful!"

Austen Sadanaga

July 28, 2023

5  out of  5 rating by Austen Sadanaga
"I’ve been working with the fine folks at Jimi Woodruff State Farm for 3 years. They are all professional and friendly. Good communication, always keeping me updated. I highly recommend them."

Slade Wilson

July 27, 2023

5  out of  5 rating by Slade Wilson
"Great group! Fair, responsive and diligent. Highly recommend"

Christopher Adames

July 21, 2023

5  out of  5 rating by Christopher Adames
"Leah was amazing. She made the process so easy for me, I will definitely be contacting her for all of my future needs!"

Tim Kellerman

July 19, 2023

5  out of  5 rating by Tim Kellerman
"The staff is really great and on the ball. Jimi himself answered my cal on the weekend and took care of my needs on the spot. Today, Leah took care of me and was so kind and expedited my insurance need’s immediately. I have always had this level of service when I call. They are a blessing to me!! Thank you Jimi Woodruff and staff. 😀🙏✝️"

Toya Sharpe

July 19, 2023

5  out of  5 rating by Toya Sharpe
"Jimi and his team are awesome. excellent service for me and my family please give them a try you will not be disappointed!"

Sara Hopkins

July 19, 2023

5  out of  5 rating by Sara Hopkins
"Let me just say this. Rees from state farm?? ABSOLUTELY perfect example of how to do your job. In all seriousness we were sold before we even knew the price not that we are rich because we are far from it but to have people like her speak to you and communicate the way she does? And how she speaks about her job ? That's the type of people we want involved with our safety and our vehicles. I absolutely recommend going to state farm. They also have a lot of deals and ways to lesson your payments by safe driving. 5 star review all the way around."

Savannah Cribb

May 5, 2023

5  out of  5 rating by Savannah Cribb
"5 stars for Jimi and his team! I have been back and forth with the DMV for proof of insurance requirements for weeks and had to have to request many forms from Jimi and Charlie. They never gave up on sending in different forms to try to meet the requirements- even going so far as to expedite a request for a form needed from corporate. Their hard work and commitment to getting these forms was above and beyond what I could have asked for and I am so grateful to have such committed agents on my side. Thank you guys times a million!"

elizabeth brady

April 19, 2023

5  out of  5 rating by elizabeth brady
"These folks are so nice and easy to work with. I have received excellent service and will continue to work with them for all my insurance needs!"

Kathy Cruse

January 27, 2023

5  out of  5 rating by Kathy Cruse
"Fantastic customer service! Rees and Ellie are so helpful and patient. When I had questions about a recent accident I was involved in they were always quick to respond and helped guide me through the process. I recommend this agency 100%!"

Doug Davee

January 26, 2023

5  out of  5 rating by Doug Davee
"Rees at Jimi Woodruff State Farm insurance office cleared up an error between the DMV and State Farm office. Rees was knowledgeable, focused and quick with a great attitude with all my concerns. A great local insurance agency who are willing to help in any and all insurance matters."

Vanessa Milligan

November 22, 2022

5  out of  5 rating by Vanessa Milligan
"Thank you so much for being the best insurance provider in Wilmington! My husband and I have been with Jimi Woodruff’s State Farm for many years. Between our personal and business accounts we have many vehicles that we trust Jimi and his staff with, and they never disappoint! Ellie is very sweet and Destiny is the amazing! Destiny has always been prompt with helping us out with situations, questions and request, and has even answered us on the weekends and after hours! They go above and beyond what most insurance companies would do for their clients! You definitely need to have Jimi and his friendly and knowledgeable staff as your agents! Thanks again! -Vanessa Milligan"

Glenn Hoskin

November 21, 2022

5  out of  5 rating by Glenn Hoskin
"We have been working with Jimi Woodruff and his awesome staff (Charlie and Ellie) for over four years since we moved to North Carolina. If you like attention to detail and quick and timely follow-up, superior insurance knowledge and recommendations from all members of the well trained staff, and a team that listens to your needs and watches your back with time sensitive tasks; then Jimi Woodruff State Farm is for you! Truly the best Insurance TEAM ever!"

Jenna McKenna

November 14, 2022

5  out of  5 rating by Jenna McKenna
"Rees was wonderful! She took a stressful situation and helped find a suitable policy for our home. She took the time to prepare several options and gave detailed explanations for all of them. Homeowners insurance isn’t cheap, but she found me the best deal for my home and helped lessen some stress on my end. Would recommend this office for any insurance help you need!"

Damion Allison

November 3, 2022

5  out of  5 rating by Damion Allison
"The agency and staff are 5 star. They are informative and willing to take their time to do things the right way. This is a excellent agency with awesome people working hard to save you money and get you the most coverage for your money. -Damion Allison"

howard callender

November 3, 2022

5  out of  5 rating by howard callender
"The staff at Jim Woodruff state farm insurance, especially Ms Ellie, is always a breath of fresh air when she answers the phone and with her professionalism in trying to rectify any issue as it comes up. She always goes the extra mile to make things happen. Howard Callender"

Nicole Yerina

November 1, 2022

5  out of  5 rating by Nicole Yerina
"I couldn’t be more thankful for Jimi and his team, especially Charlie!! Since I’ve switched from Geico they have been so honest, accommodating and knowledgeable with all of my questions and the policy they’ve provided me through State Farm; hands down best experience I’ve ever had with an insurance agency! It’s been so refreshing to know they truly have my back through every life event. I can’t thank them enough for everything they’ve worked with me on!"

Dana Salerno

October 27, 2022

5  out of  5 rating by Dana Salerno
"I cannot thanks enough times, to this amazing team who helped my daughter after her wreck on Saturday evening. Jimi is not even our agent (we are with state farm) and he and Rees took time to walk her through filing and claim and with her next steps. I will be switching agencies after this!!! Thanks so much guys!!!"

aislin salerno

October 27, 2022

5  out of  5 rating by aislin salerno
"Everyone was so helpful!"

Rita Coward

October 15, 2022

5  out of  5 rating by Rita Coward
"I wanted to give a big shout-out to Jimi Woodruff State Farm. My husband hit a deer on the way to work and this office made filing a claim fast and easy. Ellie was extremely helpful and a pleasure to work with. The Claims Department made the process fast and easy. I took the vehicle to the repair shop of my choice and the next day a check had been issued to cover the damages. In over 45 years I have never had such fast and efficient service. Way to go State Farm!"