Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Reagan Waugh

Reagan Waugh

July 17, 2024

5  out of  5 rating by Reagan Waugh
"Excellent service. I was in a collision and was dreading the insurance process to get everything fixed. My agent, Rees, handled the claim process for me quickly and efficiently, and I was able to get my car to the body shop the same day! Such an easy process and Rees was very professional and caring. Thank you State Farm!"
Profile photo of Janelle Browning

Janelle Browning

July 11, 2024

5  out of  5 rating by Janelle Browning
"I got the pleasure of working with Leah Dumas. She was extremely helpful in getting my daughter set up with moving across the country! It made getting her moved there so much easier with Leah's help. She responds to emails and phone calls very quickly and always offers to help out with any other questions as well. She is also extremely knowledgeable! If you are looking for a good insurance company with knowledgeable agents. Leah Dumas with State Farm is the best!"
Profile photo of Melanie Chambers

Melanie Chambers

July 11, 2024

5  out of  5 rating by Melanie Chambers
"Leah has made my move from MD to NC a seamless transition! She has been extremely responsive and helpful every step of the way! I cannot express enough how great she's been to work with and I highly recommend her and the Jimi Woodruff State Farm agency!"
Profile photo of Austin Turbitt

Austin Turbitt

June 28, 2024

5  out of  5 rating by Austin Turbitt
"Rees Waugh was so kind and helpful! I wish I could give 6 stars! Highly recommend using her services."
Profile photo of Justin Hackeling

Justin Hackeling

June 28, 2024

5  out of  5 rating by Justin Hackeling
"Leah has been extremely helpful and responsive to all of my questions. Leah always shows me multiple options for different insurance policies that help best suit my needs."
Profile photo of Kelsie Hall

Kelsie Hall

June 28, 2024

5  out of  5 rating by Kelsie Hall
"Rees Waugh has put me at ease when it comes to everything insurance related! Knowledgeable, personable, and extremely caring towards her clients. I’d recommend her to anyone!!"
Profile photo of Van Shelton

Van Shelton

June 28, 2024

5  out of  5 rating by Van Shelton
"Rees was a great help for me and my family!"
Profile photo of Curtis Murphy

Curtis Murphy

June 25, 2024

5  out of  5 rating by Curtis Murphy
"I called to pay my home insurance premium and spoke to Rees and I was amazed by how nice and helpful she was. She also has a very soothing voice if I was having a bad day I wasn't after I spoke to her."
Profile photo of Bootney

Bootney

June 20, 2024

5  out of  5 rating by Bootney
"The Jimi Woodruff - State Farm Insurance agency is by far the best! I was with a different local insurance agent and left because of very poor communication and no follow up. I switched to Jimi Woodruff and have experienced above and beyond customer service and communication. My main interaction has been with Leah D. and my goodness, she is amazing! Leah is excellent with regard to insurance knowledge, follow up, and even concern for myself. If you ask or need something, I can guarantee Leah D. will do her best to get it done and ease any stress you might be under. Oh, and they didn't even ask me to leave a review when lately everyone is asking for a positive review...they really seem happy when you're happy! If you're looking for insurance, you will not find a better agency!"
Profile photo of Brian Rafferty

Brian Rafferty

May 17, 2024

5  out of  5 rating by Brian Rafferty
"Great service. Wonderfully staff always helpfull even when things are stressful."
Profile photo of Canty Marshall

Canty Marshall

May 2, 2024

5  out of  5 rating by Canty Marshall
"Leah was responsive, professional, and a pleasure to work with! I felt like I was in good hands every step of the way, and I have full confidence in the insurance policy I purchased. She made the experience pleasant, quick, and easy to understand my policy. Thanks Leah!"
Profile photo of Nate Presgraves

Nate Presgraves

April 30, 2024

5  out of  5 rating by Nate Presgraves
"Rees is amazing and always super helpful! I recommend her to anyone new to the Wilmington area!"
Profile photo of Karen Belfer

Karen Belfer

April 24, 2024

5  out of  5 rating by Karen Belfer
"Amanda was great helping me transfer my policies from another insurance company. She was quick with her responses and explained any questions I had. I would recommend State Farm to others."
Profile photo of Sophia King

Sophia King

January 29, 2024

5  out of  5 rating by Sophia King
"Exceptional company, exceptional staff... From start to finish combining my husband's insurance with mine and switching providers was a breeze. Not only was it an easy transition, but the associate who assisted me, Leah, was easy to communicate with, quick with responses, and able to answer all of my questions. She went above and beyond. I couldn't be happier than to be working with State Farm from now on! :)"
Profile photo of M Flo

M Flo

January 22, 2024

5  out of  5 rating by M Flo
"I just moved to the area and Leah helped me make the switch. She was very helpful, friendly, and she made the switch super easy. Thank you!"
Profile photo of AliciaMarie Milian

AliciaMarie Milian

January 20, 2024

5  out of  5 rating by AliciaMarie Milian
"I’ve been with Jimi Woodruff StateFarm since 2017 and they have been so awesome. Whenever I have an issue, questions or simply want to do an update—they are very swift in their responses. They even have texting as an option which is very convenient for myself who is a working mom. Rees especially has been very helpful during my home buying process. She made insuring my very first home hassle free and even gave me some tips! I will not be leaving them anytime soon. They are just great!"
Profile photo of Kemp Leonard

Kemp Leonard

December 11, 2023

5  out of  5 rating by Kemp Leonard
"Very knowledgeable about their products and super responsive to my questions. Leah made the process simple and handled all the implementation details so I didn't have to."
Profile photo of cameron mcsorley

cameron mcsorley

December 4, 2023

5  out of  5 rating by cameron mcsorley
"Charlie Harte is without the best agent I have ever worked with. He is responsive, polite and caring. If I could leave 10-stars, I would."
Profile photo of Amanda Wilk

Amanda Wilk

December 2, 2023

5  out of  5 rating by Amanda Wilk
"Finding Jimi's agency has been a life changing. His dedication for his clients is unmatched. It's not often you find people with integrity in insurance, but you can here."
Profile photo of melissa griffin

melissa griffin

November 20, 2023

5  out of  5 rating by melissa griffin
"Leah from SF is great! She contacted me to share some alternate coverage that was perfect for where I am at today! She also helped me lower my Car insurance using the Drive Safe app! I’m super greatful!"
Profile photo of James Fort

James Fort

November 19, 2023

5  out of  5 rating by James Fort
"Amanda was super helpful with the quote process!"
Profile photo of Marc Farinella

Marc Farinella

November 15, 2023

5  out of  5 rating by Marc Farinella
"Jimi Woodruff's team has helped us work through a couple of difficult issues. Jimi and Charlie, one of the State Farm agents, are very responsive and highly knowledgeable. They've done a great job for us, and I can strongly recommend them."
Profile photo of Ryan Maxson

Ryan Maxson

November 15, 2023

5  out of  5 rating by Ryan Maxson
"Exceptional Service from Charlie, the Car Insurance Guru! I recently had the pleasure of working with Charlie, an outstanding car insurance agent who truly went above and beyond to provide me with exceptional service. From start to finish, Charlie's professionalism, knowledge, and genuine concern for my needs made the entire insurance process seamless and stress-free. One of the most impressive aspects of Charlie's service was his ability to thoroughly explain the complexities of different insurance plans in a way that was easy for me to understand. He took the time to answer all my questions patiently, ensuring I was well-informed and confident in the choices I was making. Charlie's dedication to finding the best coverage at the most affordable rate was truly commendable. He demonstrated a keen understanding of the insurance market and was able to tailor a plan that perfectly suited my individual circumstances. His attention to detail and commitment to securing the best possible deal made me feel like he was genuinely looking out for my best interests. Moreover, Charlie's responsiveness and accessibility were noteworthy. Whether it was a quick question via email or a more in-depth discussion over the phone, he was always prompt in his responses and eager to assist. This level of customer service made me feel valued and reassured throughout the entire process. In a field where customer satisfaction is paramount, Charlie's friendly demeanor and commitment to excellence set him apart. I left our interactions not only with a comprehensive insurance plan but also with the confidence that I had made the right choice in choosing him as my insurance agent. If you're in search of a car insurance agent who combines expertise with a genuine commitment to customer satisfaction, look no further than Charlie. I wholeheartedly recommend his services and am grateful for the peace of mind he has provided me with regarding my auto insurance needs. Thank you, Charlie, for your exceptional service!"
Profile photo of Jermaine Gause

Jermaine Gause

November 15, 2023

5  out of  5 rating by Jermaine Gause
"Charlie has been the best agent that I could ask for. He has been both patient and informative about any call that I have made to State Farm. In addition, he calls to confirm any changes with my account, I have had no complaints ever since he has been my agent. Thank you, Charlie."
Profile photo of Logan Wilson

Logan Wilson

November 15, 2023

5  out of  5 rating by Logan Wilson
"I switched from National General, to insurance here with statefarm just last year. Most all places upped their rates in 2023, but my agent Charlie got me a lower rate than my renewal at NG was going to be by about 30$ a month (for the same exact plan). Overall, I'm very happy using their service, and they make it quite easy to get enrolled. 5/5"