State Farm® Insurance Agent Jimi Woodruff
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patti Henderson
September 13, 2025
5
out of
5
rating by Patti Henderson
"Both agents we worked with were friendly, helpful and quick with our requests. Thank you!"
Danny Richani
September 12, 2025
5
out of
5
rating by Danny Richani
"I've been a customer of Jimi Woodruff since before he took over that business, almost 30 years. What kept me with him was how truly awesome he and his staff are - CONSISTENTLY. The few times I needed them, they were truly spectacular. Their work and efforts during that time allowed me to focus on getting my life back in line and not having to fight, worry, and stress. This team is sincerely not "one of the best", but THE BEST I've had the honor of working with. EVERY person I've had a conversation with has given me a sense of comfort, trust, and support. One of my favorite things Jimi has done, is having a meeting with my then 16 year old daughter and myself prior to adding her to my insurance and the amazing conversation that took place. Yes, I get it, a lot of businesses say they care, I'm sure some do, Jimi Woodruff and associates proves it out."
We responded:
"Thank you so much for your incredibly kind and heartfelt review! We are truly honored to have had the privilege of serving you and your family. It means the world to us to know that our team has been able to provide consistent, trustworthy, and supportive service during times that mattered most to you. We believe deeply in building genuine relationships, and hearing that our efforts have helped bring you comfort and peace of mind is the greatest reward we could ask for. I'm especially glad that the meeting with your daughter was meaningful—it’s moments like those that remind me, why we do what we do. Thank you again for your loyalty and trust. We look forward to continuing to serve you and your family for many years to come! - Jimi"
Bless Man
September 12, 2025
5
out of
5
rating by Bless Man
"Had to take some medical bills to them and I was seen by Charlie. He was very professional, quick to get you answers to all your questions no matter what. I been with them for years and will continue. Oh and Charlie talked to me about life insurance and quotes. They have my vote."
We responded:
"Thank you so much for your wonderful review! We're glad to hear that Charlie provided you with professional and prompt service, and that he was able to answer all your questions thoroughly. It means a lot to us to have your trust and loyalty over the years. We're also happy that the life insurance conversation was helpful for you. We truly appreciate your vote of confidence and look forward to continuing to serve you for many more years! - Jimi"
michael golacinski
September 8, 2025
5
out of
5
rating by michael golacinski
"Leah is great. We moved here 6 months ago and she answered all my questions and been a big help in getting all our insurance needs taken care of."
We responded:
"Hey Michael, I am so happy to hear that Leah was able to answer all your questions and assist you with getting your insurance needs taken care of. Leah is very passionate about helping others and I will be sure to share your comments with the entire team. Thank you so much for taking the time to leave us a 5 star review! It means teh world to us. - Jimi"
Steven Bou
September 3, 2025
5
out of
5
rating by Steven Bou
"Jimi and Leah did a fantastic job. They were very friendly, time efficient and professional. They also saved me some money which is an added bonus. Highly recommend."
We responded:
"Hey Steven!! Thank you very much for leaving us a review. I cant tell you how much we appreciate it. I'm glad that we were able to earn your business and we look forward to assisting you and your family in the future. Take Care- Jimi "
Darrinbdays@gmail.com Pepperdays
August 28, 2025
5
out of
5
rating by Darrinbdays@gmail.com Pepperdays
"I love Leah… She’s amazing… a pleasure to work with. She help me understand all that I needed to know, and always there if I have a questions. Thanks Leah… keep up the amazing work"
We responded:
"Thank you Darrin!!! We really appreciate the positive feedback. Leah is an amazing asset to our team and I am excited to share your feedback with her today. If you need anything, please don't hesitate to stop by and say hello. Thanks- Jimi"
willie mnatzakanian
August 28, 2025
5
out of
5
rating by willie mnatzakanian
"I had an issue for over a month with drive/save beacon. Went to see Charlie and he took care of it."
We responded:
"Hey Willie, It was great seeing you yesterday in the office. I am glad Charlie was able to get your issue with the drive safe and save beacon corrected. We really appreciate you leaving us the google review! Stop in and say hi anytime. - Jimi"
Michelle Meister
August 27, 2025
5
out of
5
rating by Michelle Meister
"Leah was wonderful to work with!! She helped us secure renters insurance and auto insurance for our daughter as she is new to Wilmington!"
We responded:
"Hi Michelle, Thank you for leaving us a review. I shared your kind words with Leah. We are happy that we were able to assist you with getting your daughter's policies taken care of. Take Care - Jimi"
Suzanne & Steve Butterfield
August 21, 2025
5
out of
5
rating by Suzanne & Steve Butterfield
"Charlie and Ellie provided excellent support for us. They caught an issue with our FEMA insurance and handled all the communication with FEMA and our mortgage broker to resolve the problem. Awesome team at Woodruff Insurance!"
We responded:
"Hey Suzanne! Thank you so much for leaving us a review! I'm so happy we were able to get the FEMA issue resolved. This definitely isn't the time of year for them to be making mistakes. We appreciate you being so responsive with your communication. If you need anything, please do not hesitate to reach out. - Jimi"
Caitlin Tyndall
July 28, 2025
5
out of
5
rating by Caitlin Tyndall
"Mr. Charlie was very knowledgeable and patient."
We responded:
"Hey Caitlin! Thank you for leaving us a google review. I'm happy Charlie was able to help you with your car insurance. Please don't hesitate to reach out if you need anything! - Jimi"
Janet Lyon
July 21, 2025
5
out of
5
rating by Janet Lyon
"Leah has been especially gracious and helpful while remaining professional. I found the same to be true of Jimi. I do not hesitate to call that office with questions or concerns."
We responded:
"Hey Janet, I can't tell you how much we appreciate you taking the time to leave us a review! We are dedicated to keeping excellent customer service our #1 priority. We know you have a ton of options for your insurance, and we are super proud to be your choice. Take Care. - Jimi"
Denise Hawkins
July 14, 2025
5
out of
5
rating by Denise Hawkins
"Leah D was a joy to work with. She was prompt, kind & efficient. I highly recommend reaching out to her for all of your insurance needs!"
We responded:
"Hey Denise, thank you so much for leaving us a review. We truly appreciate the feedback. I will share your kind words with Leah and the team. Please don't hesitate to stop by and say Hi! Thanks - Jimi"
Bri Reichenberg
June 11, 2025
5
out of
5
rating by Bri Reichenberg
"Leah was a pleasure and amazing to work with! She went above and beyond to transfer our auto insurance and was so personable to speak with. We worked with Jimi when I was in college and couldn’t wait to work with him again when moving back to NC. We won’t go anywhere else but here 😊thank you Leah and Jimi for the BEST service!"
We responded:
"Hey Bri, Welcome back!! Thank you for leaving us such an incredible review. We are very fortunate to have such wonderful clients like yourself. Please don't hesitate to reach out if you need anything or stop by the office just to say hi.- Jimi"
Audrey Watson
June 9, 2025
5
out of
5
rating by Audrey Watson
"Worked with Leah and she was great! Very helpful and personable."
We responded:
"Hey Audrey, we really appreciate you taking the time to leave us a review! I will share your comments with Leah and the rest of the team. Thank you again and please don't hesitate to reach out if you need anything. - Jimi"
Marie
May 16, 2025
5
out of
5
rating by Marie
"I recently got insurance with State Farm and Leah made the experience super easy and simple. And she followed up with me to make sure that everything was taken care of properly which I really appreciated."
We responded:
"Hey Marie, first of all welcome to Wilmington and thank you for leaving such a wonderful review. I will make sure to share your experience with the team and recognize Leah for providing you with a simple and easy experience. Please don't hesitate to reach out if we can assist in the future. - Jimi"
Robert Rowe
May 8, 2025
5
out of
5
rating by Robert Rowe
"Great people. Leah was so helpful. Took time to help with my needs."
We responded:
"Hey Robert, Thank you! We think you are great also. Leah is very passionate about helping and I am glad to hear that she was able to assist you with your needs. - Jimi"
Jessica Maurer
May 8, 2025
5
out of
5
rating by Jessica Maurer
"Very helpful and responsive staff, excellent customer service."
We responded:
"Hey Jessica! Thank you so much. Helping is what we do best! We appreciate you very much for leaving us such a wonderful review. If you need anything, please don't hesitate to reach out to us. - Jimi"
Heidi Huddleston
May 8, 2025
5
out of
5
rating by Heidi Huddleston
"The people are always so nice and helpful! 🥰"
We responded:
"Hey Heidi, we appreciate you leaving us such a nice review. Our goal is to be here to assist whenever you need us. Please don't hesitate to reach out if you need anything. - Jimi"
Abbigail Nelson
May 8, 2025
5
out of
5
rating by Abbigail Nelson
"Always very nice and understanding! I would 100% recommend"
We responded:
"Hi Abbigail, Wow! Thank you so much for the kind words. I will make sure to share your comments with the team. We appreciate you! Please don't hesitate to reach out if you need us. - Jimi"
Stacey Mulholland
May 7, 2025
5
out of
5
rating by Stacey Mulholland
"Jimi, Leah and the entire office were super responsive and supportive in getting us set up with North Carolina registration and insurance. I can’t say enough good things."
We responded:
"Hey Stacey! Thank you for the kind words. We truly appreciate you. We take a lot of pride in being here to help. Please stop in and say hi next time you are in the area. - Jimi"
Terri Barker
April 9, 2025
5
out of
5
rating by Terri Barker
"What a great experience we have had with Leah and this State Farm office! She is incredibly knowledgeable, always reachable, so pleasant and anxious to help. I think she really enjoys her job. I would highly recommend Leah for any insurance needs!"
We responded:
"Hey Terri, WOW!! We really appreciate the kind words. Thank you so much for leaving us such a wonderful review. Leah is very passionate about helping our customers protect their most valuable assets. Please don't hesitate to call if you need anything. - Jimi"
Tabitha Richard
April 9, 2025
5
out of
5
rating by Tabitha Richard
"I feel so safe knowing that my family is covered with State farm thank you great job you guys best experience since I had my license"
We responded:
"Hey Tabitha! Thank you for leaving us a review. We appreciate your business. - Jimi"
William Patterson
April 7, 2025
5
out of
5
rating by William Patterson
"I have been a customer for years. They are always friendly and competent. They definitely live up to the company slogan."
We responded:
"Hey William, Thank you for taking the time to leave us a review!! It's an honor to be your good neighbor. If you need anything, please do not hesitate to reach out. - Jimi "
Randall Rutkai
March 31, 2025
5
out of
5
rating by Randall Rutkai
"I was referred to Jimi from another office - and the service is superb! Charlie in the front office is very knowledgeable and professional! Great office to handle all of your needs in a consultative manner."
We responded:
"Hey Randy, Thank you so much for taking the time to leave us a review. We really appreciate it! Charlie is a tremendous asset to the agency and takes a tremendous amount of pride in helping others. It has been a pleasure assisting you and we look forward to helping you if you need us in the future. - Jimi"
Edward Dinaro
February 28, 2025
5
out of
5
rating by Edward Dinaro
"This insurance agency is excellent! Customer Service is a high priority. I have been working with Leah Dumas. She is very thorough and has excellent follow up. Or experience with the Jimmy Woodruff agency has been extremely positive!"
We responded:
"Thank you for your fantastic review, Ed! We’re delighted to hear that you had such a positive experience with our agency and Leah. We pride ourselves on providing exceptional customer service, and it’s wonderful to know that Leah's thoroughness and follow-up made a lasting impression. We truly appreciate your kind words and please stop in and say hi next time you are in the area. - Jimi"